Refund & Cancellation Policy

Last updated: 20 May 2026

We, NSIMPACTT PRIVATE LIMITED (CIN: U80903GJ2022PTC137755, GST: 24AAICN6637R1ZP), (hereinafter referred to as "Growith NSI" and/or "https://growithnsi.com" and/or "We"), are a Private Limited Company incorporated under the Private Limited Company's Act, 2013.

Summary: We do not issue refunds except for duplicate charges due to technical errors on our end. You may cancel recurring subscriptions at any time; access continues until the end of the billing period already paid for.

Before making any payment, you confirm you have read this policy via a consent checkbox at the payment step. Your acceptance, along with the timestamp and terms version, is recorded with every transaction.

1. Commitment Fee

1.1 The one-time commitment fee grants access to the Growith NSI onboarding funnel and post-funnel LMS content.

1.2 The commitment fee is strictly non-refundable once payment is completed.

1.3 Before paying, you can preview our platform overview and sample content on our public homepage. We encourage you to explore free content before deciding.

1.4 If your payment failed or was charged twice due to a technical error on our end, we will refund the duplicate charge within 7–10 business days. Email hello@growithnsi.com with your Razorpay transaction ID.

2. LMS Course Enrollment Fees

2.1 Some courses require a separate one-time enrollment fee.

2.2 Every paid course offers a free preview lesson before checkout. Please watch the preview to confirm the course meets your expectations.

2.3 Course enrollment fees are strictly non-refundable once course access is granted.

2.4 Duplicate charges due to technical errors on our end are refunded within 7–10 business days — email hello@growithnsi.com with your transaction ID.

3. Distributor Program Subscription

3.1 A recurring monthly subscription billed through Razorpay on your sign-up anniversary date.

3.2 Cancel anytime from Account Settings → Subscription, or by emailing hello@growithnsi.com .

3.3 When you cancel:

No future charges are made
Distributor access (referral link, lead dashboard, campaign tools, landing page) remains active until the end of the current billing period already paid for
Access ends automatically at the end of that period
No prorated refund is issued for the unused portion of the current period

3.4 Example: If you paid on May 1 and cancel on May 20, you retain full access until May 31. No refund is issued for May 20–31.

3.5 If Razorpay fails to charge your card on renewal, a grace period begins. If your payment method is not updated within the grace window, your subscription is automatically cancelled and access ends.

4. No Refund for Service Dissatisfaction

We do not offer refunds based on:

Change of mind after payment
Dissatisfaction with course content after access is granted
Technical difficulties on your device, browser, or internet connection
Failure to achieve expected business, financial, or personal results
Changes to our pricing, features, or service offerings

We invest significant resources in content quality and platform infrastructure. Our no-refund policy exists because digital services are delivered immediately and irrevocably upon payment.

5. Chargebacks and Payment Disputes

5.1 Before initiating a chargeback with your bank or card issuer, please contact us at hello@growithnsi.com so we can investigate and resolve the issue directly.

5.2 For every payment, we retain a record of your consent to these Terms, Privacy Policy, and this Refund Policy — including timestamp, terms version, and IP address. This record is used to respond to chargeback disputes with Razorpay and your bank.

5.3 Unjustified chargebacks (where service was delivered and no eligible refund exists under this policy) will result in:

Permanent account suspension
The chargeback being contested with Razorpay and your bank using our consent and delivery records
Potential legal action for recovery of the disputed amount and all associated costs

6. Service Interruption

In the event of a platform outage lasting 7+ consecutive days that prevents access to paid services, we may, at our sole discretion, extend your subscription or access period by the equivalent time lost. Refunds for outages are not issued except where specifically required by law.

7. How to Request

Cancel Distributor Program

Login → Account Settings → Subscription → Cancel Subscription
OR email hello@growithnsi.com with your account email in the subject line.

Duplicate or erroneous charge refund

Email hello@growithnsi.com with:

Your account email
Razorpay transaction ID
Brief description of the issue

We will acknowledge within 48 hours and resolve within 30 days.

8. Consumer Protection

Nothing in this policy limits your statutory rights under the Consumer Protection Act, 2019 (India) or any other mandatory consumer-protection law in your jurisdiction.

9. Contact

hello@growithnsi.com

NSIMPACTT PRIVATE LIMITED
CIN: U80903GJ2022PTC137755 | GST: 24AAICN6637R1ZP
Ahmedabad, Gujarat, India